Cancellation & Refunds
Draft — this page is being finalised and will be updated before bookings open.
Cancelling your lease
If you cancel on or before 31 December 2026, we refund your deposit in full. After 31 December 2026 the deposit is not refundable.
Unpaid balance
The balance is due by 31 March 2027. If it isn't paid by then, we may release your tree to another customer, and the deposit is not refunded.
Damaged fruit
If mangoes arrive damaged, send us photos (and an unboxing video where possible) within 24 hours of delivery and we will replace them.
Crop failure
If the entire crop is lost to a natural calamity, we refund your lease in full.